Privacy Policy

1. Information We Collect

We collect personal and business information to deliver, operate, and continuously enhance our solutions.

a. Information You Provide Directly

• Name, official email address, direct telephone / WhatsApp number
• Company name, corporate registration, and business details
• Project requirements, technical specifications, and event briefs
• Billing information, GST/tax credentials, and payment details
• Any inquiries or correspondence submitted via web forms, WhatsApp, or direct email

b. Automatically Collected Information

• IP address, geographical coordinates, and device metadata
• Browser type, operating system version, and system language
• Website usage telemetry, navigation logs, and interaction timestamps
• Behavioural analytics for interface optimization and campaign attribution

c. Information Related to Digital Marketing & AI Services

To run targeted ads, performance campaigns, data analytics, or AI-based automations, we may access:

• Social media handles and authorized brand assets (Meta, Google, LinkedIn, YouTube, TikTok)
• Ad account IDs, tracking pixels, API tokens, and audience insights
• Website performance metrics and conversion event logs
• Creative assets, brand kits, and media files shared for marketing execution

Note: We only access client platforms with your explicit written authorization and role-based permissions.

2. How We Use Your Information

We process client data strictly for professional service delivery and business execution:

Event Management Purposes

• Planning, organising, designing, and flawlessly executing physical & hybrid events
• Venue coordination, production logistics, and safety management
• Direct client communications regarding milestones, schedules, and deliverables
• Generating custom proposals, formal cost estimations, invoices, and post-event debriefs

Digital Marketing Purposes

• Executing high-performance paid media campaigns on Meta, Google, LinkedIn, and YouTube
• Search engine optimization (SEO), answer engine optimization (AEO), and lead generation pipelines
• Brand storytelling, content calendaring, and social channel management
• Influencer vetting, contracting, and verified creator partnerships

AI-Powered Marketing Purposes

• AI-driven creative copywriting, visual storyboarding, and ad variation generation
• Predictive data modelling and real-time ROAS optimization
• Automated multi-channel CRM nurture flows across Email and WhatsApp APIs
• Audience sentiment mapping and behavioral segment clustering

We never sell, broker, or trade your personal or corporate data with any external commercial third parties.

3. Sharing Your Information

We only share information with authorized entities under strict confidentiality agreements:

• Trusted Infrastructure Providers: Encrypted payment gateways, tier-1 cloud servers, security firewalls, and analytics dashboards.
• Verified Event Partners: Certified venue teams, technical stage fabricators, and AV technicians strictly on a need-to-know basis.
• Advertising Ecosystems: Official ad networks (Google Ads, Meta Ads Manager, LinkedIn Campaign Manager) necessary to deploy approved campaigns.

4. Data Security & Protection

Taiiki Media utilizes enterprise-grade technical safeguards to prevent unauthorized access, alteration, or disclosure:

• AES-256 encrypted storage and SSL/TLS transmission channels
• Strict role-based access control (RBAC) among personnel
• Continuous security monitoring, audits, and automated backups

5. Your Data Rights

You maintain full sovereignty over your personal data. At any time, you may:

• Request a copy of all personal records we retain
• Request correction, rectifications, or updates to inaccurate records
• Request complete deletion and erasure of your records from our active databases
• Revoke delegated marketing permissions and ad account clearances

To submit a data inquiry, email our compliance desk directly at info@taiikimedia.com.

6. Cookies & Tracking Technologies

Our website uses essential and performance cookies to analyze user journeys, retain preferences, and improve page speed. You can easily modify your browser settings to decline cookies at any time without restricting core browsing functionality.

7. Data Retention

We retain records only for the period necessary to deliver contractual services, comply with statutory tax and regulatory laws, and resolve legitimate commercial disputes.

8. Updates to This Policy

Taiiki Media may periodically update this statement to reflect technological advances or regulatory changes. Changes take effect immediately upon publication.